These Terms govern access to Igglitch. By creating an account or using the service, you agree to them for yourself and, if applicable, the organization you are authorized to bind.
Service status
Igglitch may offer features in beta. Beta features may change, be limited, or be removed as we improve the service.
Eligibility and accounts
You must be at least 18, provide accurate information, maintain the security of your account, and promptly notify us of unauthorized use. You are responsible for activity taken through your account and for ensuring each authorized team member or agency user is authorized to act for the relevant Instagram account.
Instagram, automation, and customer data
You authorize Igglitch to use official Meta APIs and the permissions you grant solely to provide enabled features. You must comply with all applicable laws and Meta, Instagram, Facebook, Google, and provider terms. Igglitch is not affiliated with or endorsed by Meta, Instagram, Facebook, or Google.
You are responsible for scheduled, published, and automated content, including review of proposed replies and compliance with messaging, anti-spam, consumer-protection, privacy, and marketing laws. Before enabling DM or comment automation, you must provide affected people an accessible notice that messages may be processed by your automation, such as in your Instagram profile or first automated response. You represent that you have a lawful basis and all necessary notices and permissions for customer, follower, client, and team data you submit or instruct us to process.
Third-party services are governed by their own terms and policies, including Meta Terms, Meta Privacy Policy, Google Privacy Policy, and the Google API Services User Data Policy.
AI, content, and acceptable use
You retain your rights in submitted content and grant Igglitch the limited right to host, process, reproduce, and transmit it to operate, secure, and support the service. You must have the rights required for any content, likeness, voice, trademark, or reference media you use.
AI output may be inaccurate, incomplete, repetitive, infringing, or unsuitable. Review output before use, especially public posts and messages. Do not use Igglitch for spam, harassment, discrimination, scams, unlawful or regulated advice, IP infringement, exploitation, malicious code, or to evade platform controls.
Data exports
Where available, product exports provide a limited CSV of your AI Studio, scheduling, automation, and analytics history. Exports do not include credentials, direct messages, training material, system prompts, webhook payloads, security controls, or other confidential operational data. We may retain those records to operate and secure the service, as described in the Privacy Policy.
Following deletion, Igglitch may retain a restricted administrative audit for up to 30 days containing account identifiers, connected Instagram usernames, aggregate usage counts, and non-content media generation metadata. It excludes media files and URLs, captions, prompts, direct messages, credentials, and system prompts.
Fees, availability, and termination
During beta, paid features may be unavailable. If paid plans are introduced, the checkout pricing, renewal, cancellation, and refund terms displayed at purchase will apply. We do not guarantee follower growth, revenue, engagement, uninterrupted availability, or error-free service.
You may stop using Igglitch at any time. We may suspend or terminate access for a breach, security risk, platform-policy requirement, legal obligation, or beta operation. You can disconnect Instagram or request deletion as described in the Privacy Policy.
Disclaimers, liability, and indemnity
To the maximum extent permitted by law, Igglitch is provided as-is and as-available. We are not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages, third-party platform actions, or your use of AI output. Our aggregate liability for claims relating to the service is limited to the amount you paid Igglitch in the 12 months before the event giving rise to the claim.
To the extent permitted by law, you will indemnify Igglitch for claims arising from your unlawful use, breach of these Terms, or content and instructions you provide without the necessary rights or notices.
Igglitch provides a creator notice template as a starting point; you remain responsible for tailoring it to your own business and law.
Changes and contact
We may update these Terms by posting a new effective date and, where required, seeking renewed acceptance. Contact contact@igglitch.com for general questions or privacy@igglitch.com for privacy requests.